Payment Policy

We accept various payment methods including cash, cheque, and e-transfers. Full payment is due at the time of service.

For international payments, please use PayPal to birchanimalwellness@gmail.com. A $5 fee will apply for international payments.

Cancellation Policy

We understand that plans can change. However, we kindly request at least 24 hours' notice for cancellations. Late cancellations or no-shows are be subject to a 25% value of your appointment plus travel fees for in-person appointments.


Travel Fee Policy

Base travel fee is $5 + $5 per 10 mins drive

Distance therapies (Flower Essences, Reiki, Animal Communication) are available worldwide.

Weather Policy

Due to Canadian weather, if our session is outside, we will reschedule. To avoid dangerous driving conditions for in-person appointments, our appointment will also be rescheduled. Thank you for understanding and valuing my safety.

Hours of Operation

Stouffville: Wednesdays 9am to 5pm

Lindsay: Mondays & Thursdays 9am to 5pm

Email Policy

Emails will be answered within 48 business hours. For urgent matters regarding same-day or next-day appointments, please call us.

647 460 0082


I did not attend veterinary college and I do not claim to be a veterinarian.

My approaches to animal health care are natural and complementary methods only.

I do not provide medical diagnosis, prescribe medications, or perform invasive procedures.

Always seek licensed veterinary care when indicated.

The information on this website is not intended as a substitute for the advice and treatment of a veterinarian or medical professional. Please consult your holistic veterinarian for all your animal's health care needs.

If you are interested in similar therapies for yourself, please visit my mother's website:

Logo of Birch Animal Wellness

Providing Natural / Holistic Animal Care

GTA / Toronto, Ontario, Canada

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